At Best Scissors Australia ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bestscissors.com.au (the "Site").
Information We Collect
Information You Provide
We may collect information you voluntarily provide when you:
- Contact us through our contact form
- Subscribe to our newsletter (if applicable)
- Participate in surveys or promotions
- Leave comments on our content
This information may include your name, email address, and any other information you choose to provide in your message.
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and usage, including:
- IP address and general location (city/country level)
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website or search terms
- Device type (desktop, mobile, tablet)
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Improve our website content and user experience
- Analyse website traffic and usage patterns
- Send you updates if you've opted in to receive them
- Comply with legal obligations
Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences
- Understand how you use our Site
- Provide relevant content
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.
Third-Party Services
Amazon Associates Program
Best Scissors Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon links on our Site and make a purchase, Amazon may collect information as outlined in their own privacy policy.
Analytics
We may use third-party analytics services (such as Google Analytics) to help understand how visitors use our Site. These services may collect information about your online activities over time and across different websites.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached
Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Links to Other Websites
Our Site may contain links to third-party websites, including Amazon Australia. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: hello@bestscissors.com.au
- Contact form: bestscissors.com.au/contact
Australian Privacy Principles
We are committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more information about your privacy rights in Australia, visit the Office of the Australian Information Commissioner.